gin rummy

gin rummy App support

Contact
+91 7952608321

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The gin rummy:

Q1: How to log in after installing the gin rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is strong and stable. Wait for a proper signal, then try sending the OTP again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If your phone number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device and then download the latest version. Once the update is installed, you can easily log in and continue playing. This should fix any problems you were experiencing with the app.

Most Asked Questions Related To Withdraw In The gin rummy:

Q1: What is the minimum withdrawal amount in the gin rummy?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to actual earnings from gaming activities, excluding any bonus amounts collected. Bonus money cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may extend the overall time to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your account settings and check your transaction history to see if your withdrawal request is failing. If the funds don't appear within 24 hours, you can contact their care centre for assistance.

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